Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1222 reviews

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Written by our customers, so you know what to expect at each and every venue.
Excellent
ABSOLUTELY DIABOLICAL TERRIBLE EXPERIENCE DO NOT WASTE YOUR LIFE GOING HERE. The massage girl was vaping and texting whilst giving customers treatments, there was animal pooh outside near the hot tube and no smoking sign with used ash trays next to it. The food was awful, the place is filthy, the room was dirty and worn out, the staff are rude. I will be reporting this hotel to trading standards, we left felt absolutely violated, we could not stay overnight in this hotel dispite booking.
The venue is dated and far from clean. We had to change rooms and the room given had dust on the ceiling which we ask to be cleaned and once that was done please change the sheets as the dust was above the bed that was not done. I took it upon myself to remove the sheets and what I found was truly disgusting. All the pillows protected were covered in big brown/yellow stains which I have photos as proof. The mattress and duvet were in a worse condition.
Had an amazing time. Room was lovely, food was divine and the outside area was great. Lovely full body massage too. The only down side is the inside spa doesent really feel like a spa, just a swimming pool really
The hotel was dirty and not well kept I am shocked what we paid for this and was so upset how poor the hotel was