Buy Gift Card
The Treatwell gift card – for those who love hair and beauty (or just a proper treat).
Give the gift of booking online – with the bonus of choice – at thousands of salons and indulgent spas.
Our email gift cards arrive to inboxes instantly. Consider it the perfect last-minute (or ‘I forgot’) gift.
About Gift Cards
What is a Treatwell Gift Card?
Each Treatwell Gift Card carries a monetary balance that can be used to purchase salon and spa treatments exclusively on treatwell.co.uk or the Treatwell App. Gift Cards include a unique 14-digit code that when entered prior to purchase, apply a reduction to the order total.
Where can I spend my Gift Card?
Gift Cards are valid for online bookings and eVoucher purchases made via treatwell.co.uk or the Treatwell App. Simply browse and book in at one of over thousands of venues nationwide. Gift Cards can be used as full or part payment for all purchasable treatments and stays, but cannot be used to purchase more Gift Cards. If your treatment costs more than the value of the Gift Card, you can pay the additional amount at checkout. Similarly, if you don’t want to spend the whole gift at once, the remaining balance will stay in your Treatwell Wallet.
How do I spend my Gift Card?
Recipients can enter the code in the special field at the checkout when making a purchase. They will then be asked to create a Treatwell account so they do not lose any remaining credit.
How long will my Gift Card be valid for?
Your Gift Card balance will remain valid for twelve months after the date of purchase. The exact expiry date will be included in the Gift Card email itself. If you have added the card to an account, you will also be able to see when your balance is due to expire when you log in and visit the My Wallet section of your profile.
When will my Gift Card arrive?
Gift Cards sent via email should arrive in your chosen inbox instantly. Physical Gift Cards are sent 1st Class via Royal Mail. This means that your postal order should be delivered within 2-3 working days (excluding weekends and Bank Holidays).
For physical Gift Card purchases above £150 in value, we will send via Royal Mail Special Delivery Guaranteed by 1pm™ as long as your order is placed before noon (excluding weekends and Bank Holidays). Please note, this service requires a signature on arrival. If you do not wish for your gift card to be sent via Royal Mail Special Delivery Guaranteed by 1pm™ please email email@example.com.
If your Gift Card does not arrive, please email firstname.lastname@example.org.
I need to cancel my Gift Card purchase - what should I do?
We offer a 14 day return policy on all Gift Cards, during which you can cancel your purchase, provided it hasn’t yet been added to a Treatwell account. So if you have accidentally purchased too many Gift Cards or no longer wish to proceed with your order, please get in touch with our Customer Experience team on email@example.com.