Hotel was nice & different / quirky ,
Food was OK ,staff lovely I have to say ,
Facial very dated room & booked a 50 min Elemis facial it’s lasted 35 min as when your walking to the room or waiting for them in the spa reception ,they time that the start of the treatment ( never heard of that before )
she was sweet enough but wasn’t the best for the price of it all & felt rushed :-) xx
The staff were attentive outside space pool ect were great, very relaxing and facial and massages were very good. I would go again, afternoon tea the cakes could be a lot better, although sandwiches and scones were good, good value overall
The overall venue & spa was clean, well looked after however some of the classic double rooms especially in the baths & showers were very dirty and appeared outdated.
The staff were great and really helpful and friendly however there was never anyone at the spa desk.
The restaurant food was great however not the best at catering for GF/ Celiac especially at breakfast and dinner options were minimal with ?cross contamination.
Overall it was a lovely relaxing stay and I will definitely return.
Guildford Manor is like my home from home, wow what a lovely welcome we had and a beautiful time away. The food was exceptional as well as the service very similar to fine dining. Spa facilities it what I go for - amazing. The room #30 was just right and cosy for a couple with a view of the Hydrotherapy pool. Was asked if I wanted housekeeping everyday but didn't do that. Check out always makes me feel so sad when I am leaving. My treatment was calming and relaxing facial best ever from Nayra
The inside of the main pool is clearly staring to wear down.
The changing rooms are in need of renovation. A ceiling panel missing above my head in the shower.
Service was not good. we had asked for two bottles of prosecco and said (multiple times) that we were happy to pay for these, as it was a special day. These never arrived, so we chased. Eventually they come back and say "spoken to my manager - you paid £X amount of money and that doesn't include prosecco." This was a gift... word limit