Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

Check availability and book online

Reviews are written by customers after their visit.

4.1
1444 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Lovely 🥰 enjoyed the spa and afternoon Tea my facial was amazing
I have been coming to this hotel for a few years and when it was first updated the whole place was terrific. However, the hotel looks amazing from the outside but a few years after the refurbishment I found that the cleaning could be better, especially around the window seals. There were bits on the stairs and some of parts of the hotel needed a few paint touch ups On the plus side, the staff were very accommodating and friendly and we were able to use the facilities within the hotel early.
My facial with Vivian was lovely, really relaxing and the pressure good on neck and shoulder massage. She was very friendly and made it a good experience. Hairdryers in changing room could do with an upgrade, took ages to dry my hair. Area around the pool slippery, husband slipped over onto his bottom
There was a power outage at the venue, leaving it without electricity. Unfortunately, we were not informed of this in advance, so we made a three-hour trip only to find that none of the facilities were operational, including the gym, sauna, steam room, jacuzzi, air conditioning, and lighting. It was extremely disappointing that we were not contacted beforehand, as this would have saved us a wasted journey.
The massage was amazing! I came out super relaxed and a lot of tension released.