The Spa at The Manor House Hotel Reviews

The Green, West Auckland, Co Durham, DL14 9HW

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Reviews are written by customers after their visit.

4.2
2821 reviews

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Written by our customers, so you know what to expect at each and every venue.
Customer service on arrival was poor. Then told we couldn't have table booked for original time as kitchen were changing to cook a different menu. The treatment was not what I asked for and I did not expect to have more than one therapist. Treatment room was cold. Facilities were nice and was lovely to sit out and enjoy the sun.
Had a great time at the manor and fab massage. Was enjoy the facilities until was bombarded by kids screaming and jumping in the pool. This spoilt the chilled out atmosphere I went for. Couldnt fault everything else spot on.
Overall a nice experiance. Little disapoited their were no slippers available. Not good having to walk from the pool area to treament room in barefoot and back again after a foot massage. Didnt bring flipflops as we thought slippers would be provided. So my foot massage was more or less a waste of time.
Overall had a great day just a couple of things would be better if the windows to the pool open onto the terrace area and need more sun loungers rather tables n chairs and also more staff to serve drinks Tec. The food was delicious and treatments very relaxing. Think you need to extend the overall size of the facilities
Was a lovely spa break lovely building and well worth the money would definitely go back