Amazing experience! This is my second time at the secret spa for a treatment and I LOVE it. Everything about the experience is relaxing. The staff are friendly and attentive, and there’s clearly been a lot of thought put into presentation and making the environment relaxing. Things such as lovely smells, heated bed and throws, decor and cleanliness definitely set it apart from other spas I’ve been to. The treatments are always amazing. I come away feeling chilled and refreshed.
The spa is very outdated. In particular the carpet by the didn’t seem hygienic.
As part of the spa package, I had a file and polish. Now I wasn’t expecting a luxury treatment in 30 minutes but it was appalling. My nails were different lengths and the polish was lumpy and uneven. I was in and out in 20 minutes so can’t help feeling that if they had used the whole time then my nails wouldn’t have looked so bad.