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Venue rating

4.8

866 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Secret Spa at Village Farm
The Secret Spa at Village Farm
Middle Road,
Shilbottle, Alnwick, Northumberland, NE66 2XS
United Kingdom

Day Spa

The Secret Spa at Village Farm
Middle Road,
Shilbottle, Alnwick, Northumberland, NE66 2XS
United Kingdom

Opening hours

Mon - Sat 9:00 am - 5:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Secret Spa at Village Farm

The Secret Spa is nestled peacefully within the heart of a stunning rural village. We invite you to indulge in a wonderful world of complete serenity and harmony, where you can choose between an individual beauty treatment or an opulent Pamper Day

Feel welcome at a place of pure relaxation and wellbeing. The Secret Spa at Village Farm, near Alnwick in Northumberland, is the perfect venue in which to de-stress and unwind. As a Pamper Day guest our fully qualified staff will provide you with their undivided attention. Enjoy full use of our stylish, well-equipped fitness suite, heated indoor pool and jacuzzi, or feel the heat in our sauna and steam room. Spend some time relaxing on our heated beds overlooking our beautiful gardens.

Enjoy a breakfast and a champagne lunch in one of our private snug areas. Our Pamper Days can be tailored to your exact requirements.

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Services

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Comments

Reviews (written by customers after their visit)

4.8

Venue rating

Based on 866 reviews

5 stars 683
4 stars 162
3 stars 20
2 stars 1
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (16)
  • Body Exfoliation Treatments (112)
  • Body Treatments (6)
  • Body Wraps (2)
  • Spray Tanning and Sunless Tanning (3)
  • Steam and Sauna Therapy (20)
  • Face
  • Eyebrow and Eyelash Tinting (1)
  • Facials (144)
  • Fitness
  • Swimming (19)
  • Hair removal
  • Waxing (87)
  • Massage
  • Aromatherapy Massage (162)
  • Deep Tissue Massage (27)
  • Face Massage (1)
  • Hot Stone Massage (3)
  • Indian Head Massage (2)
  • Pregnancy Massage (2)
  • Reflexology (4)
  • Swedish Massage (32)
  • Therapeutic Massage (18)
  • Nails
  • Manicure (88)
  • Pedicure (27)
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Have you been here? Write a review
Verified review Visited September 2016
Posted 21 hours ago
Amazing

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Verified review Visited September 2016
Posted 23 hours ago
I had a Espa Aromatherapy Massage and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 23 hours ago
Absolutely sublime massage from Sarah. Best I've ever had ! Couldn't find fault with anything from start to finish.

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Verified review Visited September 2016
Posted 2 days ago
No one around to show me where to go for my massage. A rabbit warren of small rooms and misleading signs. I had to ask another client where I should be. I had arrived a little early to complete paperwork etc. Therapist did not show up until 5 mins after my booked time. No apology and she did not have a client before me. Then she spent 5 mins looking for the booking forms. Again no apology. It seemed she was intent on reciting a 'script' and was unable to vary from it. Surely each client should be treated as an individual. I felt as though I was just on a production line. However, the massage itself was excellent. I was pleased to be given time to relax after the massage and was not hustled out as can happen. A bit more of the personal touch would have been appreciated. I showed signs of being interested in going back, possibly for a spa day, but there was no offer to show me the rest of the facilities. Then showed out of the back door, and a much further way round outside to get back to the car park. Overall - a very good massage but spoiled by the lack of human consideration.

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Comments

2 days ago
Thank you so much for your comments.
I am so sorry you weren't happy with our layout but we are a spa that has been derived from an original working farm and its outbuildings. We, and many other people (judging from our reviews) think it is a wonderful diversification. We do have many signs erected to show you the entrance, I am sorry you missed them. I, the proprietor was actually on shift and working with your therapist that day. I can confirm that she was actually on time for her treatments throughout the day and worked within the highly trained level that I would expect of her. We both asked on several occasions if you enjoyed your treatment and you expressed nothing but positive comments. Had you asked to be shown around we would have happily notified the gym/spa staff and arranged this. We feel very sorry that you didn't feel like you received an individual, personalised treatment but feel we do everything within our powers to maintain this level to all of our clients.
We hope you continue to enjoy future massages.
Warm regards

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Verified review Visited September 2016
Posted 1 week ago

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Verified review Visited September 2016
Posted 1 week ago
Jordan's was very personable but professional.

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Verified review Visited September 2016
Posted 1 week ago
I enjoyed the whole experience and can't wait to book myself a lovely spa day to share with friends

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Verified review Visited September 2016
Posted 1 week ago
Pedicure and gelration toes. Fab treatment and wonderful selection of colours for your toes. I had a lovely greeny blue with a matching sparkle over the top giving a lovely finish for my holiday toes.

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Verified review Visited September 2016
Posted 1 week ago

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Verified review Visited September 2016
Posted 1 week ago
My favourite treatment.Lovely exfoliating back treatment followed by relaxing massage and mask.

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Verified review Visited September 2016
Posted 1 week ago
Had a wonderful Eye Treatment. Really relaxing and lovely products. Staff are very professional and always make you feel comfortable.

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Verified review Visited August 2016
Posted 2 weeks ago
Highly recommend this treatment. Results are look fantastic and make looking after your eyebrows really easy.

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Verified review Visited August 2016
Posted 3 weeks ago
Staff very attentive and friendly.Breakfast and lunch were delicious and treatment excellent will go again.

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Verified review Visited August 2016
Posted 3 weeks ago

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Verified review Visited August 2016
Posted 3 weeks ago

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Verified review Visited August 2016
Posted 3 weeks ago
Always an amazing relaxing experience

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Verified review Visited August 2016
Posted 3 weeks ago
I had a JESSICA Manicure Treatments and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 1 month ago
I went for a Full Spa Day and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 1 month ago
I had a Waxing and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 1 month ago
I had a JESSICA Manicure Treatments and have awarded it 5 stars.

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