If you look for an excellent experience, look elsewhere. These guys do a decent job but there is no personal touch whatsoever. A Spanish speaking client would find it a better experience, at least they would be able to speak same language.
Been doing wax for a few years now but this was a horrible experience - extremely painful and not effective at all!! The waxing room is also completely exposed to the hair salon so no privacy at all when the aesthetician comes in/out of the room