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Venue rating

4.5

1035 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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Splash - Charing Cross
Splash - Charing Cross
54 Charing Cross Road,
Leicester Square, London, WC2H 0BB
United Kingdom

Beauty Salon

Splash - Charing Cross
54 Charing Cross Road,
Leicester Square, London, WC2H 0BB
United Kingdom

Opening hours

Mon - Sun 11:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Splash - Charing Cross part of Splash Salons   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Splash - Charing Cross is a unisex hair salon with a self-proclaimed 'New York atmosphere' situated just up the road from Leicester Square station. Open seven days a week and 'til late most evenings, they offer hair and beauty services including nails and waxing.

Professional staff listen to your opinions and requirements and are dedicated to creating the specific look you want. There’s great music and a buzz about the welcoming atmosphere. They make you feel relaxed and comfortable with an efficient, friendly service and ensure that you’re happy with your treatment.

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Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 1,035 reviews

5 stars 612
4 stars 299
3 stars 88
2 stars 17
1 star 19
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Tinting (5)
  • Facials (8)
  • Hair
  • Brazilian Blow Dry Keratin (7)
  • Hair Colouring and Highlights (10)
  • Hair Conditioning and Scalp Treatments (5)
  • Haircuts and Hairdressing (59)
  • Hair removal
  • Bikini Waxing (35)
  • Brazilian Waxing (109)
  • Hollywood Waxing (299)
  • Leg Waxing (12)
  • Male Waxing (7)
  • Waxing (57)
  • Massage
  • Aromatherapy Massage (1)
  • Therapeutic Massage (11)
  • Nails
  • Gel Nails (65)
  • Manicure (65)
  • Pedicure (47)
  • Two Week Manicure (270)
  • Two Week Pedicure (25)
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Verified review Visited December 2016
Posted 1 day ago
Great service as usual!

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Verified review Visited December 2016
Posted 1 day ago
Nice staff and no waiting

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Comments

1 day ago
Thank you for your review and for choosing our salon.

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Verified review Visited December 2016
Posted 1 day ago
My waxer was great. She made me feel so comfortable and relaxed. Great experience as always

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1 day ago
Dear Customer. Thank you for your positive comments. We are so glad to hear that you are happy with us!

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Verified review Visited December 2016
Posted 1 day ago
Excellent treatment and efficient service

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1 day ago
Dear Costumer. We appreciate your positive feedback about our salon.

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Verified review Visited December 2016
Posted 1 day ago
Great service, will return

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1 day ago
Dear Customer. Thank you for your positive comments.

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Verified review Visited December 2016
Posted 2 days ago
Great

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1 day ago
Thank you for your review and for choosing our salon.

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Verified review Visited November 2016
Posted 2 days ago
Therapist was friendly, gentle, very thorough. Thanks very much.

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1 day ago
Thank you for taking the time to review your visit with us. We are very pleased to hear that our staff made your experience pleasant.

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Verified review Visited December 2016
Posted 2 days ago
My nails always last for ages when I get them done here!

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1 day ago
Dear Customer. Thank you for giving us a perfect rating and for recommending our salon to others.

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Verified review Visited December 2016
Posted 2 days ago
Always excellent service and do a great job of nails.

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1 day ago
Dear Costumer, thank you for your visit and hope to see you again.

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Verified review Visited December 2016
Posted 2 days ago
good service, nice staff

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1 day ago
Dear Costumer. We appreciate your positive feedback about our salon.

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Verified review Visited December 2016
Posted 4 days ago
Very central location. Crowded, small salon where there is only one sink, no separate areas for staff and clients and always very busy, but welcoming.
There are several different hairdressers who all seem to know eachother well, speaking in Italian and Spanish.
My appointment was prebooked but seemed to be assigned to a particular hairdresser only upon arrival as the salon operates more of a walk-in system that is fitting with the salon description.
My hairdresser was Belen who was polite and asked me briefly about my desired style. Having explained, I was disappointed to see that the haircut was not going well and with each cut was getting shorter and shorter, but not in accordance with the request. I have been to many salons over the years, some high end and expensive and some budget ones too (including another Splash nearby). Never have I seen an absence of basic hair-cutting technique as I did during this appointment. I really don't like to leave critical reviews, but it needs to be noted that this hairdresser requires further supervision and training. It is difficult to not follow the basic technique of measuring and layering hair instead of cutting rough and blunt on a women's medium length style. Was painful to watch. It is also not usual to blow dry a client's hair fully (15mins+) to try to prove that the cut was even, though it still had to be corrected later and rewashed and styled.
Thankfully, after having spoken up about my dissatisfaction, a more senior colleague (Valerio) took over the haircut and manged to rescue it. I am very grateful. My hair is definitely shorter than I'd have liked, but at least the cut is professional and even and much more akin to what I had asked for/other salons I have visited.
It is a shame that this was my experience, I guess everyone can have a bad day. Perhaps the first hairdresser is very skilled at mens' haircuts but not womens'. I would like to recommend Valerio for stepping up to act very professionally, rectify the situation and deliver a good haircut and treatment. I appreciate his efforts, tact and skill. It redeemed the experience in the end!
Hope this review is ultimately helpful for the salon to continue to improve and prospective clients. If you are after a no-frills cut and are consistently clear about what you expect, I would recommend this salon.

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Verified review Visited November 2016
Posted 4 days ago
Beautician Slyvia was so lovely, chatty and took good care of my nails.

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1 day ago
Dear Customer. Thank you for your positive comments.

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Verified review Visited December 2016
Posted 5 days ago
I had a Shellac Manicure Treatments and have awarded it 5 stars.

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1 day ago
Thank you for your review and for choosing our salon.

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Verified review Visited December 2016
Posted 5 days ago
I had a very good experience at Splash. Sylvia was very attentive and a real professional. Even if I arrived 10 min early she received me right away and was very friendly.

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1 day ago
Thank you for taking the time to review your visit with us. We are very pleased to hear that our staff made your experience pleasant.

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Verified review Visited December 2016
Posted 5 days ago
They kindly let me push back my booking when I was running late. The place was pretty full but without a stressed atmosphere - actually it was quite sociable! The lady who did my wax was very friendly and kind, and even gave me a hint on a better treatment. I was happy with the result though the aftercare was a bit rushed.

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1 day ago
Dear Costumer, thank you for your taking the time to write a review and for choosing our salon.

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Verified review Visited December 2016
Posted 5 days ago
Perfect as always! Nice surprise to book via treatwell for the first time and receive a discount :)

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18 hours ago
Dear Customer. Thank you for your positive comments. We are so glad to hear that you are happy with us!

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Verified review Visited November 2016
Posted 6 days ago
Value was amazing - the nails looked really good...but the top coat used was poor quality, and the colour of my nails changed in a couple days. They were suppose to be a light blue, but turned grey. But as I said, they still looked good, and were affordable, so I'd go again

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Verified review Visited December 2016
Posted 6 days ago
Great manicure, truly best I've had in a while

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18 hours ago
Thank you for your review and for choosing our salon.

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Verified review Visited December 2016
Posted 6 days ago
Great service, lovely beautician, great pedicure. Not a relaxing spa experience but fantastic value.

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17 hours ago
Dear Costumer. We appreciate your positive feedback about our salon.

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Verified review Visited December 2016
Posted 6 days ago
The beautician who did my treatment was friendly and incredibly competent. Although the salon was very busy, I still received a very personal experience and left very happy!

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17 hours ago
Thank you for taking the time to review your visit with us. We are very pleased to hear that our staff made your experience pleasant.

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