Spa Experience at York Hall Leisure Centre Reviews
York Hall Leisure Centre, 5 Old Ford Road, Bethnal Green, London, E2 9PJ
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1024 reviews
I really enjoyed the choice I had, both the Sauna and the steam rooms are great, specially as I can choose whether I can go into the hotter option or the mild options. I absolutely loved the plunge pool, only it was a little dirty, sadly the smell in some of the areas was not as pleasant either. But! Overall it was great, the chill out room is a real treat... so I really recommend it! Tea, water and fruits also make it a nice treat. Thanks!
Verified review
turned up the lady at reception couldn't find my booking even though it was confirmed and paid for. she keep asking me for my voucher number. I had to show her my app and my emails..After a long discussion she called a therapist to get my message. the massage itself was aweful, oil was cold, the aircon was blowing in my fave very high during the treatment. I asked the lady to turn it off bit she mentioned she gets hot. the massage was not relaxing at all. I don't think she knew how to massage her hands were cold.but she was very nice as a person I just didn't feel she was qualified or experienced. I raise my concerns during the treatment and after the treatment to the receptionist. to be fair they dealt with my complain very efficiently by offering me a 50 percent discount on my next massage. I would say the place is nice and clean but to be cautious of who gives you massages.
Treatment by Channon
Verified review
This was my first visit to the spa and overall I enjoyed the experience. Alex on reception was welcoming and helpful. The thermal spa is larger than you expect and was a lovely surprise. There was good choice of thermal rooms to use of varying intensity. A couple of negatives:firstly the floors were very wet and I witnessed someone fall. Secondly in the lounger area quite a few lights were not working making the room very dark. Mostly, I had a positive experience and plan to use again.
Verified review
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