Spa Experience at York Hall Leisure Centre Reviews

York Hall Leisure Centre, 5 Old Ford Road, Bethnal Green, London, E2 9PJ

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Reviews are written by customers after their visit.

4.3
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Written by our customers, so you know what to expect at each and every venue.
Lovely reception staff and helpful. The facial therapist was great and did a great facial (including some helpful advice). The Spa facilities are good. They provide an extra towel with the bathrobe/slippers.
I had a lovely experience- very relaxing and worth the visit!
Had a lovely shellac manicure with Alice, such a nice relaxing place!
Therapist did a great job, nails painted perfectly and still no chips 3 days on.
I did not go ahead with the gel manicure. The service in the Treatwell app advertised it as Essie gel manicure but the brand used by the salon is not Essie. I was told that it should be the same quality (but I'm not really familiar or not sure with this brand) and there was no color which is close to my previous gel manicure. Service of the Saturday staff was commendable and very friendly, I must say. They were kind enough to reschedule as I was apparently confused with my booking dates. The Sunday seemed a bit confused and I didn't understand the importance of completing the assessment form (which is more relevant to spa services) when I only wanted to avail of the nail services - about 5-10 minutes wasted. After such, I was then told that I should be picking my colour from the lobby (hope they have portable colour samples similar to other salons and hope they have more variety in the colour selections). I only availed of the gel soak-off but I must commend that my nail technician was really good and nice - apologising for all the confusion, and I told her that these are clearly not her fault. Overall, I wasn't too impressed due to the misrepresented name of the service, but some of their staff should be commended for going out of their way for the customers. I hope though that this is consistent across all the staff.
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