I was there for 3 hours, a long time for 2 treatments. They shouldn’t take bookings via Treatwell if they take walk ins I think. The system doesn’t work at all. If they took card, I would book directly with them. Instead of paying Treatwell, I’d definitely suggest getting a card reader. Also, guest wifi for long waits. They do work hard though and the quality is always fantastic. I will be back, just hope they take customer comments into account for 2022.