SA Beauty Clinics - Woodgreen Reviews

33 Turnpike Lane, Wood Green, London, N8 0EP

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Reviews are written by customers after their visit.

4.1
848 reviews

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Written by our customers, so you know what to expect at each and every venue.
Really nice and friendly!
It was the worst experience I’ve had so far at a salon. They call me when 5 minutes before my appointment just when I’m outside the salon telling me that they cannot fit me in at the time I had booked, but that they have a slot later in the day - I told them that I have other commitments in the afternoon and that I gotten a confirmation through email. As I was at the salon at this point I asked if I could then instead please have my money back (I had paid through Treatwell) they said they could not do that and that even though you book through Treatwell they call you to say whether the appointment can be accepted by them (they had slots available all day on Treatwell!! And no where is this expressed on their site) and that only Treatwell can reimburse me... I simply then said that they should not be on Treatwell if they cannot accommodate for the times they say are available - they then suddenly found a slot for me as I was calling Treatwell. During the whole treatment the staff were talking rubbish about each other behind one another’s back, sometimes in various languages and the woman who took care of my nails fiddled and did not do a nice job (chipped only after 3 days). As I was leaving the 2 women I had to argue with looked at me in a very degrading way. I will never come back to this place - really unprofessional and below average.
This was not 'aromatherapy' massage: the oil used smelled like plain vegetable or linseed oil. I booked and paid for an hour but got 45 minutes (starting 10 minutes late despite my being early, ending 5 minutes ahead of schedule). The treatment room smelled like burning dust - like an electric heater left on when it's not clean - and when I arrived there was laundry drying on the radiators. There was also no hole for the face on the massage table, meaning I had to uncomfortably lie with my head to the side, which any masseur will tell you is not good for the neck or shoulders. When I arrived, despite booking, the staff looked surprised to see me and pretty p*ssed off about it too. I was told that I couldn't possibly have an hour's aromatherapy massage because they closed at 5pm (I arrived at ten to 4 for a pre-booked 4 o'clock appointment). All in all I was made to feel unwelcome and as though I was putting them out. I was their only customer while I was there and frankly I can see why. I cannot in good conscience recommend this treatment or salon to anyone, and feel cheated out of the £50 I paid for a sub-standard massage that was both 15 minutes shorter than advertised and not at all as described.
Therapist really nice, definitely will go back, but will request the same therapist!
Excellent Brazilian hot wax, strip wax on legs less effective. Very pleasant beautician.
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