Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5

3816 reviews

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Written by our customers, so you know what to expect at each and every venue.

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Beauty Salon in Oxford Street, London Hair Salon in Oxford Street, London Waxing Salon in Oxford Street, London

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I went back to Lisa Shepherd because I enjoyed my first visit and the price was reasonable - £75 for full head highlights (with 50% introductory discount) I've recently received a text message with 30% off any service for all customers and decided to take advantage of it. I asked specifically for a stylist of level 1 or 2 (i wanted to have a trim and wasn't too bothered about a highly qualified stylist) and the lady on the phone confirmed there was one available the following week. She booked me in with a stylist level 2. At the end of my cut&blow dry session they charged me £10 more than what was quoted initially. Appatently the stylist appeared to be of level 3, not 2 as they'd told me on the phone. I don't mind paying more to a good professional, but I find it very sneaky to assign a higher level stylist without you even knowing it.and you have no choice but pay more in the end. In addition, I must admit that she wasn't even THAT great! disappointed

elaturkey•about 13 years ago

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Overall this was a really good offer. Luke did my hair - he was excellent and very informative. Really nice ambeince in the salon - lots of drink options and free wifi! I would recommend.

ladysinead•over 13 years ago

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I had a really great colourist who bleached my roots and then tinted all my hair - its on their website as a special blonde treatment. I'm really pleased with the results, and it was a great experience. The salon is lovely, with a wide range of hot and cold drinks and food if you want, as well as ipads and phone chargers to use while you wait for your colour to develop. I'd definitely go back!

LindsayLou1•over 13 years ago

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Amazing colourists. So happy with my highlights. The salon has a no frills atmosphere, very casual. highlights didn't include cut or blow dry which was perfect for me. Would definitely return.

kathryndavies5•over 13 years ago

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This could have been a much nicer experience but let down by a rude staff member who bossed me about and repeatedly insulted my appearance! I have had much better experiences here before though - and better haircuts and colour - just don't ask for Reena!

Blondie-ladie•over 13 years ago

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