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Venue rating

4.4

712 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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Muse of London
Muse of London
24 Mortimer Street,
London, W1T 3JP
United Kingdom

Hair Salon

Muse of London
24 Mortimer Street,
London, W1T 3JP
United Kingdom

Opening hours

Mon 10:00 am - 7:00 pm
Tue - Fri 10:00 am - 9:00 pm
Sat 10:00 am - 7:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Muse of London   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Muse of London is a quirky and relaxed Fitzrovia hair salon, situated just behind Londons' Oxford Street and a short walk from Oxford Circus, Tottenham Court Road and Goodge Street tube stations.

Their talented team of hair colour specialists deliver on-trend, but affordable hair colour and styling treatments using TIGI colour and styling products.

Since opening in 2013 with London's first ever Root Bar, Muse have added a Style Bar as well as the UK's first ever Bleach Bar. These, along with their main salon menu, allow staff to provide services for London ladies, gents and kids, with well-behaved dogs also welcome.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.4

Venue rating

Based on 712 reviews

5 stars 339
4 stars 250
3 stars 68
2 stars 32
1 star 23
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Tinting (8)
  • Eyebrow Threading (8)
  • Eyebrow Waxing (8)
  • Hair
  • Balayage (23)
  • Blow Dry (178)
  • Brazilian Blow Dry Keratin (82)
  • Hair Colouring and Highlights (109)
  • Hair Conditioning and Scalp Treatments (61)
  • Hair Consulting (4)
  • Hair Up (1)
  • Haircuts and Hairdressing (380)
  • Men's Haircuts and Hairdressing (2)
  • Hair removal
  • Bikini Waxing (1)
  • Brazilian Waxing (29)
  • Hollywood Waxing (25)
  • Waxing (1)
  • Nails
  • Gel Nails (27)
  • Manicure (14)
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Verified review Visited August 2016
Posted 1 day ago
Will definitely be back!

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5 hours ago
Yaay! We cannot wait to welcome you back! We offer our regular client Addicts 20% off their next booking when they re-book their next appointment on the day. (excluding express and styling services. This cannot be combined with any other offer.) SO get your calendar ready! Recommend a friend and get 25% off your next colour service (excluding express and styling services) PS: Don’t forget to claim your loyalty card at your next appointment so we can reward your loyalty.

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Verified review Visited September 2016
Posted 2 days ago
Always fun to visit here - happy and friendly staff and always a great treatment.

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6 hours ago
thank you Joanne for your kind feedback! We are sharing you happiness as we are really proud of our fantastic staff and the level of the serves that they are providing. Keep visiting us!! Don't forget to always check our latest offers!

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Verified review Visited September 2016
Posted 2 days ago
The stylist was extremely helpful and gave me a good cut. He was friendly and patient to the haircut asked

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6 hours ago
Thank you very much for the positive feedback! We are happy that you were satisfied with our service! We hope to see you soon! :)

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Verified review Visited September 2016
Posted 2 days ago
I had a balayage and finish with Roland, one of the senior stylists. This was a second time getting balayage done and I wanted to freshen up the colour. Whereas previously I was shown some colour samples as to what shade I might expect at the end, Roland consulted me on the placement and we agreed it would be to an effect of some photographs that I showed.
The end result is ok. In comparison with the previous experience of balayage, I wouldn't say it was worth the price paid. The blow dry was good but I feel the colour is far from what I had in mind and pieces of hair on the underside have not taken to the colour well, perhaps because the dye wasn't left on long enough.
The blowdry was good and though the appointment did overrun, it wasn't rushed towards the end.
I found the wash basins to be very uncomfortable when having my hair washed and conditioned, was quite literally a pain in the neck.


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6 hours ago
We are truly sorry for the inconveniences! Can you please send us an email to info@museoflondon.co.uk so that we can discuss it further!

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Verified review Visited September 2016
Posted 3 days ago
Katya is excellent !

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Verified review Visited September 2016
Posted 4 days ago
The staff was very friendly, the Brazilian waxing was very quick (about 10/15mn) and well done even though it was not perfect (but it's extremely hard to find a beauty institute that does a perfect Brazilian!). Overall I would say it's a very good value for money, especially in London.

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4 days ago
Thank you very much for the honest and positive feedback! We are delighted that our staff could fulfil you requirements. We hope you will keep coming back to us! Have a lovely week! x :)

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Verified review Visited September 2016
Posted 5 days ago
I had a Full Head Permanent Colour and have awarded it 5 stars.

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4 days ago
Thank you Erinkelli for the positive review! We are happy that you were satisfied with our service. Hope to see you soon! Don't forget to check our latest services at Treatwell!

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Verified review Visited September 2016
Posted 5 days ago
Really like it! Would definitely recommend it.

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4 days ago
Thank you very much for the positive feedback. We have special reward for those who recommend the MUSE of LNDN to a friend and they will get 25% off your next colour service (excluding express and styling services)

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Verified review Visited September 2016
Posted 1 week ago
It was an unpleasant experience. I paid for Ombre / Dip Dye Incl. Roots Colour service. The reason why I pick Muse of London because I want to Dip Dye my hair to a pink ending hair and I don't want Ombre. I thought I can get to choose either Ombre or Dip Dye because of their description. However, the Stylist explained some reason that I can't dip dye my hair to pink ending hair but can only do the Ombre or only dye the root. (But I already paid for the full services) So I agreed to do the Ombre hair, the result ends up okay, but it's just not what I want. My English is not native and when I ask the Stylist more question about how I can dip dye my hair next time. She totally lost her cool, and she told me: "I have already explained to you." and then she just walk away without saying goodbye. The other staff in Muse of London are nice and friendly, it's just my stylist isn'it.

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1 week ago
Hi! We're very sorry to hear about this. Can you please send us an email to info@museoflondon.co.uk so that we can discuss it further!

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Verified review Visited September 2016
Posted 1 week ago
I had a Beautiful Brows and have awarded it 5 stars.

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1 week ago
Thank you very much for being our guest! We hope to see you soon! Don't forget to check our latest offers! ;) x

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Verified review Visited September 2016
Posted 3 weeks ago
Very happy with my eyebrow shaping and eyelash tinting. Very good and friendly service. Would highly recommend.

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2 weeks ago
Dear Joanne23!
Thank you so much for the kind review! :) We are so delighted that you were satisfied with our service. Next time you should try out our Hair Salon! Let’s start the week with us and get a special price as a reward! Save 40%! Rates from £24.50
Choose one of the following services:
• Wash and Blow dry
• Wash and Cut and Blow dry
• Half Head Highlights, Wash , Cut and Blow dry
Please remember: these appointments are only available from 1 pm till 4.30 pm Monday to Wednesday.
If you want to add any other service or treatment just ask, we are happy to help!
:) x

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Verified review Visited September 2016
Posted 3 weeks ago
Nails are always done perfectly and very quickly, the best I've had in London, always get a good 2 weeks out of the nails before they chip, I'll keep coming back :) Thanks!

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3 weeks ago
Thank you for your review :) x

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1 week ago
Thank you @Glasssamphire for the nice review! We are always happy to hear positive feedback like yours! We love it when our Addicts keep coming back for more Muse, so we spoil them! The ADDICT - the one who can't get enough of Muse of London loving! :) We offer our regular client Addicts 20% off their next booking when they re-book their next appointment on the day. (excluding express and styling services. This cannot be combined with any other offer.) SO get your calendar ready! Recommend a friend and get 25% off your next colour service (excluding express and styling services)
PS: Don’t forget to claim your loyalty card at your next appointment so we can reward your loyalty.

Have a great day! :) x

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Verified review Visited August 2016
Posted 3 weeks ago
I had a Hollywood Wax and have awarded it 4 stars.

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2 weeks ago
Thank you Charlotte for being our guest! Start the week with us and get a special price as a reward! Save 40%! Rates starts at £24,50
Choose one of the following services:
- Wash and Blow dry
- Wash and Cut and Blow dry
- Half Head Highlights, Wash , Cut and Blow dry
Please remember: these appointments are only available from 1 pm till 4.30 pm Monday to Wednesday.
We hope to see you again! :) x

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Verified review Visited September 2016
Posted 3 weeks ago
I had a Gents' Haircut and have awarded it 5 stars.

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3 weeks ago
Thank @Sean for being our guests! :)

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Verified review Visited September 2016
Posted 3 weeks ago
I had a Wash and Blow Dry and have awarded it 5 stars.

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3 weeks ago
Thanks for the review @AngieB1 ! We hope you like our salon! Next time when you visit us make sure that you check out our beuaty services as well!

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Verified review Visited August 2016
Posted 3 weeks ago
Very happy with the haircut I got. Ben is a great hairdresser.

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3 weeks ago
Thank you FerranMV for the 5* review! We are delighted that you are happy with your haircut made by Ben! :) We hope to see you again at the @MuseOfLondon!

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Verified review Visited August 2016
Posted 4 weeks ago
I had a Hair Up and have awarded it 5 stars.

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3 weeks ago
We hope to see you again at the Muse of London @LAmo ! :)

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Verified review Visited August 2016
Posted 1 month ago
I had a Ladies' Wash, Cut & Blow Dry , Balayage and have awarded it 5 stars.

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3 weeks ago
Thank you Holly for being our guest! We hope you like your Balayage! Check out our beauty salon and get an OPI Gel nail from £21.
https://www.treatwell.co.uk/place/beauty-at-muse-of-london/

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Verified review Visited August 2016
Posted 1 month ago
I had a OPI Gel Mini Manicure and Removal and have awarded it 5 stars.

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3 weeks ago
Thank @Hina for the 5* review! Visit us agian and get a special price as a reward! Please remember: these appointments are only available from 1 pm till 4.30 pm Monday to Wednesday. Choose one of the following services: • Wash and Blow dry • Wash and Cut and Blow dry • Half Head Highlights, Wash , Cut and Blow dry If you want to add any other service or treatment just ask, we are happy to help! Save 40%! Rates From £21 -Muse of London

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Verified review Visited August 2016
Posted 1 month ago
Good haircut but not what I wanted (or asked for).

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1 month ago
Hi Cecilia,
Please get in touch with reception and we might be able to rectify this for you :)x

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