Imagine Spa at Hilton London Heathrow Airport Terminal 5 Reviews
Poyle Road, Colnbrook, Berkshire, SL3 0FF
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293 reviews
I took my mum to the imagine spa for her birthday and we had the fire and ice spa day and we had an amazing time. The staff were lovely and helpful with anything. The spa itself was great we really enjoyed all the facilities specially the hydrotherapy pool and the steam room with the addition of the ice fountain. The relaxation room was lovely and peaceful. Overall the experience was great and my mum truly enjoyed it which made it even better. Thanks.
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Beautiful facilities. Not too crowded. Relaxation super. Staff lovely. Lunch was good but did have a good range of wheat free options.
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I bought this as a gift for someone and they absolutely loved it! They really enjoyed it and came out refreshed and rejuvenated. Would definitely buy again xx
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We really enjoyed the fire and ice spa day, there are several different rooms, aromatherapy steam room, sauna, mineral room and a hydro therapy pool whihc was lovely, however the only thing i felt was missing was an actual swimming pool as the hyrdo pool got quite busy.
Treatment wise we had a searail mud treatment which was good, and i would recommend, and then a raindrop massage, which was very relaxing, and a pedicure - all were really enjoyable and i would recommend. The staff were lovely, very friendly and professional.
The only disappointments we had was that there were a couple of special offers advertised in the relaxation room, however when we requested them they were no longer available however the advertising hadnt been removed. Also in the restaurant we had afternoon tea, which we ordered with champagne, however that didnt come, but we werent offered tea of coffee instead, there were no plates delivered with the afternoon tea, and despite asking we still didnt get any. The afternoon tea itself was average, and not really worth it.
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Great experience our host was great, other staff ie. Restaurant staff were a little obnoxious, n hovered while we ate, so we felt a bit rushed, massage was brilliant, our host should be promoted she was very informal and happy to assist any queries we had :-) thank you
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