Imagine Spa at Hilton London Heathrow Airport Terminal 5 Reviews
Poyle Road, Colnbrook, Berkshire, SL3 0FF
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293 reviews
Took my boyfriend for a spa day here. We spent 4 hours here. I thought thr jacuzzi was a swimming pool its so big. Loved the salt chamber, steam room and sauna. Huge, powerful showes and everywhere clean and glamorous. Free herbal teas and chill out area too. Highly recommended.
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Lovely little spa, great bubble pool, sauna, steam room. Quiet in the morning and very chilled out - but got a lot busier in the afternoon - not enough loungers to go around and seemed a little crowded, noisy.
Gorgeous relaxation room/area upstairs, shame you couldn't order lunch/coffees and eat there. Bit odd going to hotel bar/restaurant in robes and no decent tables to eat at - all comfy sofas/low tables! Also - pricey food & drink - but nice, though not brilliant choice for spa day, more healthy/snack options might be better.
Staff all great, friendly, helpful. The raindrop massage was very good.
No natural daylight in spa - shame, gorgeous day, would have been lovely to see the sun and maybe get out in it on some decking/beds in the grounds.
All in all a very nice day, seems like a bargain for 2 people, but by the time you add lunch/coffees (£3.50 for a cappuccino / £4.50 for a mocha?!) and extra treatments in to the original price - they do mount up a bit.
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On the whole, the spa was a pleasant experience and we would repeat it. Although it couldn't be helped that the steam room was out of action, we were a little surprised that extras were not provided to compensate for this. The relaxation area was nice but it would have been good if there were a few simple free snacks available aside from just herbal tea. The aqua massage that was included in the offer was a little disappointing. The only food available was very pricey.
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The spa was fantastic, nice and relaxing, however I was shocked to discover that some of the loungers were scaffy looking and worn out - more like a cheap hotel rather than 5*...
Overall good experience with a dissapointing end to it - the massage turned out to be an inflatable bed, where the therapist left me, on my own, for 15 minutes. Some background musis would have been nice and the room was cold, what after spending a couple of hours in the relaxing spa did not feel good at all. After the bed stopped vibrating, I was just left there for several minutes, so after a while just decided to walk off. Shame, as I was really looking forward to the massage but instead was left in a cold room on a wobbly bed.... Also, there was no swimming pool, if it was, the staff did not tell me where it was.
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Lovely hotel and generally the facilities are good. Disappointing that there is no swimming pool and they could have done with some more beds round the Jacuzzi pool. Also a shame that the steam room wasn't working. We all had our treatments which were very relaxing and enjoyable and as part of the deal we received 20% off. The chill out area was very nice and there was a good choice of treatments to choose from. All in all we had a nice day.
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