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Venue rating

4.2

192 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Imagine Spa at Hilton London Heathrow Airport Terminal 5
Imagine Spa at Hilton London Heathrow Airport Terminal 5
Hilton London Heathrow Airport Terminal 5,
Poyle Road, Colnbrook, Berkshire, SL3 0FF
United Kingdom

Hotel Spa

Imagine Spa at Hilton London Heathrow Airport Terminal 5
Hilton London Heathrow Airport Terminal 5,
Poyle Road, Colnbrook, Berkshire, SL3 0FF
United Kingdom

Opening hours

Mon - Fri 9:00 am - 9:00 pm
Sat - Sun 9:00 am - 7:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Imagine Spa at Hilton London Heathrow Airport Terminal 5 part of Imagine Spas

Imagine Spa at Hilton Heathrow Airport Terminal 5 is a stunning, 5 star day spa that has had no expense spared during its development. Our fabulous facilities include all that you need to escape from the stresses and strains of modern life and enjoy some dedicated relaxation time.

The exclusive thermal suite is an advanced heating and cooling experience that will help you to relax and unwind. It features a mineral grotto, aroma steam room, sauna, feature showers and ice fountain all situated around the centre piece hydrotherapy pool. This area is available for you to use at any time during your spa experience.

We have eight beautifully appointed treatment rooms including a double room for those wishing to share their Imagine experience with a friend or loved one. One treatment room contains our heated Hammam table used exclusively with our range of body wraps and exfoliation treatments.

During your time with us, spend a while in the relaxation room, a haven of peace and tranquility. The soothing music and comfortable seating make it the ideal area to unwind in between treatments or chill out after a session in the thermal suite.

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Services

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 192 reviews

5 stars 80
4 stars 73
3 stars 24
2 stars 10
1 star 5
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Treatments (4)
  • Heat Treatments (1)
  • Hydrotherapy (27)
  • Rasul and Mud Treatments (2)
  • Steam and Sauna Therapy (95)
  • Face
  • Beauty Treatments (2)
  • Facials (6)
  • Men's Facial (1)
  • Fitness
  • Swimming (61)
  • Massage
  • Aromatherapy Massage (3)
  • Deep Tissue Massage (8)
  • Indian Head Massage (1)
  • Pre and Post Natal Massage (1)
  • Stone Massage Therapy (4)
  • Swedish Massage (2)
  • Therapeutic Massage (20)
  • Nails
  • Manicure (3)
  • Pedicure (1)
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Have you been here? Write a review
Verified review Visited February 2016
Posted 21 hours ago
The spa overall was very well done. When we got there we was informed there was no robes, some customers had been notified previous to arriving. This was not too much of a problem. The changing room was relatively small but it was quite quiet in the morning. The facilities were good and it was very relaxing, however we were not shown around, which made us feel a bit lost. This seemed to be the case with everyone who arrived. The lady who did the manicure was very lovely, and it was very well done. The only bad side was they could've had a bigger variety of colours. Me and my mother had a lovely day and would recommend getting there early to avoid masses of people

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Verified review Visited February 2016
Posted 3 days ago
This is very nice spa. It's small but very nicely done.
Grumbles: you must telephone to confirm booking and you must print out your confirmation to give them which it doesn't say anywhere so this was irritating on arrival.
Smiles: big hydrotherapy pool, not for swimming though. Lovely sauna, steam room, salt grotto, hot/cold drench showers, ice thingy, relaxation room. We had lunch in hotel bar which was very tasty but took aaaages. Overall very nice day and excellent value.

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Verified review Visited January 2016
Posted 1 week ago
I went for a Fire & Ice Spa Day Experience for Two and have awarded it 5 stars.

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Verified review Visited December 2015
Posted 1 month ago
I booked this as a gift for my brother and his girlfriend they enjoyed it, the only thing they had a problem with was the bus waiting time as they had to wait outside and waited nearly 2 hours as the last bus came 30 mins earlier than it was meant to

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Verified review Visited December 2015
Posted 1 month ago
I went for a Fire & Ice Spa Day Experience for Two and have awarded it 5 stars.

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Verified review Visited December 2015
Posted 1 month ago
I went for a Fire & Ice Spa Day Experience for Two and have awarded it 5 stars.

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Verified review Visited December 2015
Posted 1 month ago
I went for a Fire & Ice Spa Day Experience for Two and have awarded it 5 stars.

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Verified review Visited November 2015
Posted 2 months ago
I went for a Fire & Ice Spa Day Experience for Two and have awarded it 4 stars.

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Verified review Visited November 2015
Posted 2 months ago
I went for a Fire & Ice Spa Day Experience for Two and have awarded it 4 stars.

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Verified review Visited October 2015
Posted 3 months ago
The staff were very very friendly and provided us with everything that we asked for

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Verified review Visited October 2015
Posted 3 months ago
I went for a Fire & Ice Spa Day Experience for Two and have awarded it 5 stars.

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Verified review Visited October 2015
Posted 3 months ago
I went for a Fire & Ice Spa Day Experience for Two and have awarded it 5 stars.

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Verified review Visited September 2015
Posted 4 months ago
Good value for money considering it was an offer but would have been very disappointed had I paid full price. Firstly they didn't have our booking on arrival and said that "we were lucky that they would accomodate us this time" which didn't start us fantastically and noone explained any of the facilities just showed us where the changing rooms were and handed us our robes, the changing rooms and showers were lovely. The spa setting was nice but the hydrotherapy pool was quite cold which being the central feature meant we couldn't stay in it long, limiting the time we realistically wanted to stay at the spa. There were nowhere near enough seats or loungers in the spa area which meant most people were sharing beds or leaving early. The sauna and steam room were great and kept very clean and at good temperatures.
It was a nice day, worth the £17 we paid, just but wouldn't race back and definitely not at full price.

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Verified review Visited September 2015
Posted 5 months ago
Lovely place to relax, but pool was a bit cold! Sauna, steam room and mineral room were great though and it was a nice size area.

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Verified review Visited July 2015
Posted 5 months ago
I was there the first time . I iked it. I will recommend my friends to go there for that spa.

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Verified review Visited August 2015
Posted 5 months ago
I went for a Fire & Ice Spa Day Experience for Two and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 5 months ago
I went for a Afternoon Tea and Spa Day for two and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 6 months ago
Staff were rude and grumpy (only the girl when we left was lovely!) spa is deceptively small and and I think the wording of whats available needs changing!

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Verified review Visited July 2015
Posted 6 months ago
I went for a Afternoon Tea and Spa Day for two and have awarded it 3 stars.

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Verified review Visited July 2015
Posted 6 months ago
It was a great day. Had a lovely time. Tea was not up Hilton standard. Hope they can improve. I will certainly be interested in doing this again.

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