Imagine Spa at Hilton London Heathrow Airport Terminal 5

Hilton London Heathrow Airport Terminal 5, Poyle Road, Colnbrook, Berkshire, SL3 0FF. Part of Imagine Spas.
3.9
239 reviews
Hilton London Heathrow Airport Terminal 5, Poyle Road, Colnbrook, Berkshire, SL3 0FF. Part of Imagine Spas.

Venue reviews

3.9
239 reviews
Ambience
Cleanliness
Spa Facilities
Staff
Value

Filter Reviews

Filter by rating

Rating
Filter by rating
Mary
17 days ago
Report
We had high expectations of the spa. But it was a little disappointing. Many of the spa experience rooms were closed or not turned on. some of the water jets were not working. There were not enough lockers so we had to wait until people left when one became free to use. There was a very small changing area and no private changing room for those times when you do need it. The lockers were odd shapes and didn't lock properly. The gym was fairly good though. The four of us booked Cream Tea afterwards, with special requests we forewarned the restaurant about, they reassured us this was no problem but it was on the day. The staff fluttered about but couldn't get our vegan or fish only choices. We ordered the foor for 3pm but had to wait until 4pm to have it, making us late leaving. For a Hilton it was very disappointing; we went to celebrate a birthday, but the poor service seemed to take away from the special occasion. Wouldn't recommend.
Hazel
a month ago
Report
Had a good day at the spa. It was just before Xmas (popular time of the year) but it wasn't too crowded and the facilities were good although the salt grotto didn't seem to be working. Changing rooms could be improved as very few lockers had keys in them. On the down side, it was very difficult to get through to the venue to book an appointment. The answer phone seems to be on all the time and in spite of leaving several messages never got a call back.
Maria
a month ago
Report
I booked this as a surprise for my mum's 75th birthday. From start to finish, it felt anything but special. Mediocre Spa. The changing facilities were tiny. The spa area itself was small too. The relaxation area was anything but. Having booked through last minute, we were treated as second class citizens, even being told that one of the treatments wasn't available to us because we booked the spa day through last minute. We actually booked the treatments directly with Imagine. Overall, I wouldn't go back, nor would I recommend to friends.
Minal
2 months ago
Report
Great facilities although a bit small in size, but since thr number of people using the spa is monitored, it did not get too crowded.
Anonymous
3 months ago
Report
Show more reviews...

About

Imagine Spa at Hilton London Heathrow Airport Terminal 5
Hilton London Heathrow Airport Terminal 5
Poyle Road
Colnbrook
Berkshire
SL3 0FF

Imagine Spa at Hilton Heathrow Airport Terminal 5 is a stunning, 5 star day spa that has had no expense spared during its development. Our fabulous facilities include all that you need to escape from the stresses and strains of modern life and enjoy some dedicated relaxation time.

The exclusive thermal suite is an advanced heating and cooling experience that will help you to relax and unwind. It features a mineral grotto, aroma steam room, sauna, feature showers and ice fountain all situated around the centre piece hydrotherapy pool. This area is available for you to use at any time during your spa experience.

We have eight beautifully appointed treatment rooms including a double room for those wishing to share their Imagine experience with a friend or loved one. One treatment room contains our heated Hammam table used exclusively with our range of body wraps and exfoliation treatments.

During your time with us, spend a while in the relaxation room, a haven of peace and tranquility. The soothing music and comfortable seating make it the ideal area to unwind in between treatments or chill out after a session in the thermal suite.

Monday
9:00 AM9:00 PM
Tuesday
9:00 AM9:00 PM
Wednesday
9:00 AM9:00 PM
Thursday
9:00 AM9:00 PM
Friday
9:00 AM9:00 PM
Saturday
9:00 AM7:00 PM
Sunday
9:00 AM7:00 PM

Hotel Spas nearby