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Venue rating

3.9

227 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Imagine Spa at Hilton London Heathrow Airport Terminal 5
Imagine Spa at Hilton London Heathrow Airport Terminal 5
Hilton London Heathrow Airport Terminal 5,
Poyle Road, Colnbrook, Berkshire, SL3 0FF
United Kingdom

Hotel Spa

Imagine Spa at Hilton London Heathrow Airport Terminal 5
Hilton London Heathrow Airport Terminal 5,
Poyle Road, Colnbrook, Berkshire, SL3 0FF
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

A few seconds ago

Comments

Reviews are written by customers after their visit.

3.9

Chain rating

Based on 227 reviews

5 stars 90
4 stars 86
3 stars 29
2 stars 14
1 star 8
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Treatments (4)
  • Hydrotherapy (27)
  • Rasul and Mud Treatments (2)
  • Steam and Sauna Therapy (120)
  • Face
  • Classic Facials (6)
  • Facials - Men's (1)
  • Fitness
  • Swimming (85)
  • Massage
  • Aromatherapy Massage (3)
  • Deep Tissue Massage (8)
  • Hot Stone Massage (4)
  • Indian Head Massage (1)
  • Pregnancy Massage (1)
  • Swedish Massage (2)
  • Therapeutic Massage (20)
  • Nails
  • Manicure (3)
  • Pedicure (1)
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Verified review Visited March 2017
Posted 1 month ago
On arrival we were told that we should have telephoned in advance to confirm our visit. We've never had to do that before.

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Verified review Visited February 2017
Posted 2 months ago
Absolutely loved this experience, staff were friendly and professional and the facilities were lovely.

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Verified review Visited February 2017
Posted 3 months ago
Would never go there again! Too crowded. Had to wait for a locker as most of the lockers have no keys. Relaxation room is not relaxing at all - uncomfortable seating, no privacy, no ambience.
No proper swimming pool only big Jacuzzi. No space to relax - all beds are occupied by towels.
Went to mud chamber, but couldn't use it as shower inside the chamber was running all the time (suppose to be a steam) and it was far too hot, so had to sit outside and left after 15 mins. No refund offered.
Stay away!

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Verified review Visited February 2017
Posted 3 months ago
Good clean small spa with a wonderful hydrotherapy pool being the main draw. Not enough seating round the pool and no one told us there was an upstairs area. Friendly staff.

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Verified review Visited February 2017
Posted 3 months ago
In the ladies changing rooms there were no lockers available to use as some had keys missing.
This wasted time as I had to wait around for a locker to be available.
The salt grotto facility wasn't even working properly.

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