The greeting at the hotel was non existent, pretty poor for both hotel spa experience. The spa was tired and my massage bed had cracked plastic covers. Overall feeling was it was tired and a second thought to the hotel. Therapist was lovely but wouldn’t book a return.
The treatment & afternoon tea was lovely. The spa facilities were good and in good weather the outside areas would be nice to relax in. The changing rooms really let down the experience down. They are dated and uncomfortable. Shame they did not reflect the rest of the hotel. Needs a refurb to be more spa like and not unisex