Strange changing room setup with mixed changing facilities, more like a public swimming pool setup with cubicles.
When booking the experience over the phone I was not told that it would be a male therapist and only found out on arrival. I would not have booked this if I had known this.
I have been coming to Aqua Roma spa for 15 odd years before the hotel changed and when you could just book to use the facilities. Now this has to include an afternoon tea. It's a shame the spa facilities cant be booked on their own. I enjoy coming here although I would prefer separate male and female changing rooms and lockers that dont require a £1 coin to operate. I think this should be communicated before arrival as most people dont carry cash anymore.