The lady I had was called Fiona who was very nice to speak to. But I'd booked for an Elemis body massage. As she started I could not smell it was Elemis and when I asked she said it was just oil as they had issues with people getting rashs from the Elemis. I have never heard of this before and I would like to have been offered a option. The massage was ok but what you do to oneside you match on the other side.
Fantastic service, staff were so lovely and attentive, facilities are good and the massage was beautiful. We also had afternoon tea which was very tasty, cakes were so fresh.
An excellent venue, one which we decided to re-visit after such a wonderful experience this time last year. It most definately will remain our favourite weekend away during this time of year going forward
My Husband and I enjoyed our stay however there were a few issues with the hotel.
Firstly we wasnt informed beforehand that there would be a function on, this caused restrictions around the hotel we couldn't visit other guests were also not informed.
Secondly My husband heard loud music outside our hotel room which went on to 12pm. Wasnt really the vibe we was after for a spa hotel.
The staff and the food was exceptional however the points above did let the hotel down.