There was a power outage at the venue, leaving it without electricity. Unfortunately, we were not informed of this in advance, so we made a three-hour trip only to find that none of the facilities were operational, including the gym, sauna, steam room, jacuzzi, air conditioning, and lighting.
It was extremely disappointing that we were not contacted beforehand, as this would have saved us a wasted journey.
We had breakfast the electric went off which can not be helped but when I asked for a coffee afterwards he brought a takeaway coffee cup. The room was small hairdresser was very slow
Venue is dated and not cost at all, fairly grubby. I happened to go on a really hot day in the summer and there was no air con in the room, is was so uncomfortable. The massage was mediocre, the therapist wasn’t great.