Overall my stay was good. However, I felt very let down by the breakfast that I paid £15 for. There was very little in terms of Buffett spread. There was no other option for a vegetarian breakfast. I basically paid £15 for a bite size croissant, a tiny bowl of fruit toast and a coffee that was bitter and un-drinkable. It was a huge anticlimax considering that everything else was good - especially the massage.
The venue is nice but definitely too small if you are looking to book one off, especially as it has a hotel and also is a member's club. Plus there is only 1 toilet (per gender).
The bathroom is unisex (which we weren't aware of) and was pretty dirty - it was quite uncomfortable to be in.
There was a dirty plaster just sitting by the pool, which adds to the fact that the venue's cleaning is not up to standard
The afternoon tea was good - good and friendly service from 'Mo'.
Lovely relaxing time, facilities were clean and well maintained. A few tiny things took it down from 5 stars: steam room didn’t smell great, hair dryer wasn’t as nice as it could have been. No moisturiser provided, and shower cubicles weren’t very nice/bad shower heads.