We had a lovely weekend which benefitted nice weather.
The staff were friendly & helpful.
The accommodation was very nice.
All aspects of food from ‘One of the best breakfasts’ we’ve had.
Lovely afternoon tea, plus two great evening meals.
Thanks for a great weekend.
Sadly the ‘hot’ towels were cold for the facial- very disappointing as these are the best part of a facial for me!
Spa area was really dirty, months of grime on doors, flooded floor, mould in changing area- simple stuff which should be better.
Spa desk was unmanned so all customers were confused over who to ask for drinks/food/towels etc.
No one who worked there in hotel or spa smiled, no one seemed to want to be there- very odd atmosphere.
Been here twice now Absolutely loved it and to be given the upgrade room means a lot ,we will recommend to friends and family we will definitely be coming back