Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
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1444 reviews
I feel the hotel is letting themselves down, it did not feel as though we were being pampered.
The therapist Fiona was excellent,
The food in the restaurant was excellent
A spa day should be an opportunity to be pampered, this is not what happened.
They need to offer some extra touches perhaps a glass of fizz on arrival or juice, free tea/coffee, biscuits or pastries.
towels were too small and not soft.
No spa receptionist
facilities felt tired not welcoming.
shame will not book again.
Swedish MassageShow all…
Verified review
Lovely hotel and service. I would visit again.
Swedish Massage
Verified review
Myself and my partner booked this getaway for our anniversary. The site itself is beautiful. The decorate throughout the hotel is stunning and we both thoroughly enjoyed ourselves. The staff were really wonderful and friendly and the facilities are amazing especially the vitality pool.
Swedish Massage
Verified review
The reception staff could be more forthcoming with information and smile. Felt like they were doing the job because they had too.
The front of the hotel was lovely, other parts of the hotel need a good dusting, cobwebs in the windows etc. Carpet in room 24 was very stained, also damp and peeling paint beside the bed.- we were moved when we asked.
The food was excellent.
And the massage staff were super, polite warm and professional, as was the massage
Deep Tissue Massage
Verified review
Not a great experience. Not enough lockers in the changing room. Only one member of staff on duty who remained at the front desk so took a while to rectify issues. Tiny changing room with only a few cubicles to change - all dirty. We were not made aware that it was a unisex changing room before booking. Food at the afternoon tea was good but the dining room was freezing cold. The masseuses were excellent!
Swedish MassageShow all…
Verified review
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