The spa is in need of a refurb. It’s tired and the basics need attending to. Toilet out of order, no loo roll in either cubicle and the massage towels are always slightly damp despite being clean.
It has such potential but the experience is disappointing despite some dedicated and excellent staff
massage was amazing! However, no staff around in the spa if we had a query. Wasnt keen on the mixed changing room.
Food in the resturant was very good but the manager was very rude, sexually explicit
The spa is a bit run down, light in the sauna not working, changing room floaded.
General feeling of lack of maintenance. The treatment was good and the afternoon tea was nice.