Had a lovely morning chatting with a friend. The venue was not great. dont like the shared changerooms. Changerooms are old and dingy. Floor was dirty in changing cubicle. someone has messed yellow liquid in the floor.
When going in for treatment. The treatment room smelt like old wax. Equipment on counter looked broken and damaged.
when asked to lay down on traetment bed the frame where you place your face was full of foundation and there was hair around the frame. I felt uncomfotable.
Lovely Spa afternoon session and tea. Staff really friendly and helpful. Amazing location and spot in the Surrey Hills. Beautiful outdoor spa pool and sun deck with loungers, nice pool and jacuzzi indoors. Only thing that lets it down were the changing rooms, unisex and in need of an update. But if you overlook this, it's a really good value spa experience and we were able to totally relax.
Afternoon tea was great - delicious, fresh scones, great cakes!
Overall I really enjoyed my 2 night stay. Room 36 was comfortable and very clean.
The grounds are extensive and well kept.
Great spa.
I was surprised and disappointed that the restaurant menu in the room was not available on a Sunday. There was nothing to tell me that. The roast belly pork meal was not pleasant at all, with roast potatoes from frozen and really thick gravy from granules.
Unfortunately that put me off going again.