The massage was good but the therapist had a cold and was sniffling and coughing. My friend and I came for a wellness, healthy experience and being in a small room with someone that had a terrible head cold felt horrible. I found myself holding my breath!! She is a good masseuse but I couldn’t enjoy the experience at all. Neither could me friend.
The spa had no one at the reception so we couldn’t get cups for water (there weren’t any), or towels. We had to make do with one tiny wet towel.
I was really impressed with the value for money. The hotel was small but very well presented and clean. The staff were all very polite and attentive and a little more personable than large hotels which was lovely. The spa facilities were all working well and perfect for our needs. I’ve been to a lot of spa days only to turn up and the sauna or steam room is out of action. Massages were great and the environment was nice and warm. Afternoon tea was lovely and and the bar was beautiful.
Afternoon tea and massage treatments lovely. Andrew the receptionist at the pool wasn’t prepared - gave us robes and wet towels. The changing rooms were filthy and the laundry piled up.
Pool was nice and outdoor hot tub fantastic.
Our therapists were great.