I’ve been going to this salon for years now and have usually enjoyed my experience, however this time they didn’t deliver. My treatment started 35mins late (without anyone apologising about the delay) and I didn’t get the stylist that I booked. Didn’t get a courtesy call from the salon to inform me about the lateness or the stylist change therefore not giving me the opportunity to decide whether I’d like to book on a different day instead. The treatment itself was fine, however the customer service unfortunately was quite disappointing.

Liva•about 7 years ago

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The hairdresser was very friendly and welcoming. Her knowledge of the cut and style was good. My hair is quite straight and I asked for curls in the styling which dropped however that could not be helped. All in all I was very happy with the service and value for money

Anonymous•about 7 years ago

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