I had a hot wax done and the lady took care and made sure to keep asking if I was okay and not in pain. Its quite hard to find places that offer hot wax - I find strip wax doesn't agree with my skin so I would go back again.
Sandy cancelled my appointment 3 hours before and I still don't know why (I booked 3 days before)...No compensation for anything (I booked a nanny to manage my children)...Simply unacceptable.
Waxing is never hugely pleasant, but when done quickly, with an experienced beautician, and with a good quality wax it's less unpleasant than usual! Sandy had all these things and I'll definitely be back.