USA Star Nails & Beauty - Clapham South Reviews

33 Balham Hill, Clapham South, London, SW12 9DX

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Reviews are written by customers after their visit.

4.4
7998 reviews

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Written by our customers, so you know what to expect at each and every venue.
Great service, nails looked really good
I don’t normally leave bad reviews, it was my 2nd time going here and this time I’m very disappointed and won’t be returning. I had prepaid for a shellac pedicure (not polish) and a shellac polish on my hands and stated this when I got to the salon. Throughout treatments it was obvious that I was being spoken about amongst staff multiple times. At the end, I was told I had to pay £16 more for a luxury pedi&mani that I didn’t have. My feet & cuticles are in bits! 3 complaints whilst I was there.
Although the nails were okay, I was disappointed by the service! I booked a shellac and didn’t require a manicure however when I went to pay they told me I had a manicure and charged me extra, I showed them what I had booked and also I told the lady at the front desk. They were rude, and whilst I was there I heard them do the same to 2 others. Clearly trying to overcharge people and pretending you ask for it.
I got my nails done and after 2 days 4 of them chipped. I went back to ask to have them fixed and the staff were rude. Once they were fixed they chipped again the same day. The cleanliness was very bad, the man doing my nails did not use tools to push back cuticles/remove excess polish but his own long fingernail.
I always have the best time here. Amazing manicures and pedicures at the best prices!! I will never go anywhere else