Although my nails look gorgeous, I had a really unpleasant experience here. The man doing my nails was incredibly rough and put the electric buffing machine on its highest setting - after multiple cuts to my cuticles which bled, I asked him to please be a bit more gentle (to no avail). He kept sighing and tutting at me and generally just being really unfriendly. I’m not one to normally complain about customer service but I felt very uncomfortable.