The Spa at The Manor House Hotel Reviews

The Green, West Auckland, Co Durham, DL14 9HW

Check availability and book online

Reviews are written by customers after their visit.

4.2
2821 reviews

Filter Reviews

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Massage supposed to be a 25 min treatment but lasted less than 20 mins and felt rushed not relaxing. No loungers even though website says there is a selection of loungers and tables. Staff were very friendly and restaurant was lovely.
Lovely place good value for money. But grubby needs extra clean such as a lot of cobwebs. Couldn’t fault the girls in the spa very friendly and helpful. Restaurant food was unbelievable on the night however morning food was freezing and small for price!! A few people around us complained. Cheap get away
A relaxed and refreshing way to step into 2018 ... friendly professional staff, good clean facilities and a warm cosy atmosphere. Will definitely try to plan a return visit during the year.
Massage was not enough pressure even though I filled out a form, could do with decorating facilities are ok but not great with no poolside beds and no wine or champagne it’s pretty basic and if the treatments were spot on would have been good value for money but would rather pay extra and have quality
I have been here previously when can get an offer on wowcher as the treatments are a good price but this time I paid £15 for extra treatments only to arrive and see a sign offering additional treatments for £7.50 I questioned this but the staff did nothing about it as mine were already booked I chose hard pressure for the massage it was not hard and I was asked how the pressure was at the end of the massage when it was finished. The spa area is small and there are no beds only chairs with tables and you can only have a coffee, the decor is out dated. It’s good value for cheap treatments but you get what you pay for so from now on I will pay that little extra to go somewhere that has it all such as Ramside as I enjoy it more and it makes all the difference don’t think I’ll be back here but we did enjoy the food even though it was not in the restaurant so I ate it off a plate on my lap