The Spa at The Manor House Hotel Reviews
The Green, West Auckland, Co Durham, DL14 9HW
Check availability and book onlineReviews are written by customers after their visit.
2821 reviews
The room that I had my treatment in was cold so instead of relaxing and enjoying it I just wanted it over. I mentioned it to the staff and they seemed unperturbed. I asked for a form massage and got a light one. The guy on reception was friendly. The gym was dated and equipment faulty. At lunch, which was poor, the girl who served us had lost her voice which we were concerned about as she should not have been working with food. I brought it to the attention of the restaurant manager who just said she had lost it at a football match. That was unbelievable as it was severe and clearly a virus - but in any case not acceptable when serving customers. So the day was somewhat disappointing.
Treatment by Therapist 1
Verified review
As it’s my first time at a spa, I didn’t know what to expect. It was a great day and definitely worth coming back to do again. Staff are very friendly and welcoming. Pool area and gym could do with a bit of an update but can’t fault them otherwise. And pool area could do with a better snack service as I found it strange going to reception half naked for snacks, and there was only a couple of options to choose from. I did really enjoy my experience however. And I will be coming back for more.
Treatment by Therapist 1
Verified review
Stayed over night hotel staff couldn’t be any more helpful food was
Amazing we had full use of the spa facilities and massage, lady massaging was a lovely friendly girl and the guy on reception at the spa was very helpful and friendly would highly recommend this inexpensive relaxing Little escape from everyday life! Was brilliant and I’ve already booked my next trip.
Treatment by Therapist 2
Verified review
Stayed over the night was amazing from start to finish beautician was lovely and friendly and made to feel very welcome would highly recommend, already booked our next visit.
Treatment by Therapist 1
Verified review
Very relaxing. Enjoyable evening meal, good food and service. Friendly staff, both hotel staff and spa treatment girls.
Treatment by Therapist 3
Verified review
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