The Secret Spa at Village Farm Reviews

Middle Road, Shilbottle, Alnwick, Northumberland, NE66 2XS

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Reviews are written by customers after their visit.

4.8
3791 reviews

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Written by our customers, so you know what to expect at each and every venue.
Absolutely sublime massage from Sarah. Best I've ever had ! Couldn't find fault with anything from start to finish.
No one around to show me where to go for my massage. A rabbit warren of small rooms and misleading signs. I had to ask another client where I should be. I had arrived a little early to complete paperwork etc. Therapist did not show up until 5 mins after my booked time. No apology and she did not have a client before me. Then she spent 5 mins looking for the booking forms. Again no apology. It seemed she was intent on reciting a 'script' and was unable to vary from it. Surely each client should be treated as an individual. I felt as though I was just on a production line. However, the massage itself was excellent. I was pleased to be given time to relax after the massage and was not hustled out as can happen. A bit more of the personal touch would have been appreciated. I showed signs of being interested in going back, possibly for a spa day, but there was no offer to show me the rest of the facilities. Then showed out of the back door, and a much further way round outside to get back to the car park. Overall - a very good massage but spoiled by the lack of human consideration.
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Jordan's was very personable but professional.
I enjoyed the whole experience and can't wait to book myself a lovely spa day to share with friends
Pedicure and gelration toes. Fab treatment and wonderful selection of colours for your toes. I had a lovely greeny blue with a matching sparkle over the top giving a lovely finish for my holiday toes.