I don’t usually write negative reviews but my husband and I were a leftdisappointed with our trip to the spa, which was a shame because our previous visit was excellent.
This time it felt too busy. 9 people on spa days along with members,felt like too many .most of the facilities/ beds were taken up at all times.
The treatments were a bit disappointing too, I was left in a freezing cold room for at least 20mins during my facial and my husbands massage was so light, no pressure applied at all.
Absolutely loved my treatment. Already looking forward to my next one. Everything about The Secret Spa makes you feel totally relaxed to moment you arrive.
I had an excellent experience. I’d booked online & chosen my massage quite randomly. Having discussed what I wanted from the massage & how I was feeling in myself Sarah adapted the treatment to meet my needs & it was divine. Everything about this experience was excellent, the atmosphere, the ambience, Sarah’s caring, lovely professionalism & of course the perfect relaxing massage which was my goal