I had wonderful previous treatments with a Canadian therapist in April. On the back of this I booked a spa afternoon for my friend and I. Unfortunately my facial was not at all enjoyable and I am really sorry to bring this to your attention.My friend also had a poor treatment with her massage but was polite and thankful for the treat I had organised for her visit.There was poor pressure, no face massage and at the time when you relax with a mask she tidied behind me clattering and moving stuff.