Treatment and afternoon tea were great.Unfortunately, my overall rating is ‘poor’ because of the atmosphere at the Secret Spa. It was anything but relaxing as there were very loud children screeching at the top of their voices and bombing into the pool. I left the pool area but could hear them across the whole facility including the ‘quiet zone’ at the entrance. Whilst I appreciate it’s the school holiday, you are selling relaxing spa breaks but providing a leisure centre vibe.