I can’t believe I had gifted both my mum and my mother in law massages here - I’ll need to apologise to them after I got a massage there myself. Got a 50 min massage where I had booked 1h. The girl massaged only the back of max three fourths of my legs and my back (ie no arms at all) and then left with an abrupt ‘I’ll leave you to get dressed’ at the 50 min mark. The parts she did manage to massage were ok. Probably my worst massage experience - it was a joke.The salon also needs an upgrade in terms of general look and feel.
Neha Singh•8 months ago on Google
Well looked after, lovely pedicure feet felt great after.
Viv Thackray•8 months ago on Google
Awful experience, don’t go! The Chiswick branch was shut without warning, I requested a refund which was refused and left with no choice but to travel a long distance to the next alternative branch in Beaconsfield. This branch was dirty, messy and chaotic, it’s not a nice place to spend time. To top off the poor experience on my way out I was told their card machine wasn’t working and to go to the nearest ash point for the £10 to settle my bill! I really don’t recommend the cove spa.
Timothy Hill•about 1 year ago on Google
I’ve been using the spa for about 5 months now. Today I’ve realised I won’t be going back as this has been the last time I’ll give it another chance. I waited 40mins for my appointment. Previously they have also cancelled on me multiple times which is a huge inconvenience. Didn’t offer me a discount or anything. Also don’t appreciate they double dip with there wax which I personally think is unhygienic. Will be finding a new waxing spot especially for the £45 price!
Macey Robinson•about 1 year ago on Google
Thanks to Ana for my perfect pedicure 🥰
And thanks to Maryna for a coffee and amazing atmosphere . Your girls are so sweet !