Booked a Brazilian hotwax, was given a Hollywood without being told of any change. This is a more expensive treatment than what I had booked. I was then told to pay another £10 even though I had already paid £25 through the app. I was asked for what type of wax, I said hot wax, she then used strip wax, and then hot wax, (weird combination to use) when I questioned the too high a temperature she dismissed this and said it’s how it’s supposed to be. Aside from being swindled, there was still hair left, awful job that wasn’t finished. I was also told I couldn’t remove my underwear, I didn’t realise professionals were scared of vaginas.
Never mind Treatwell more like Treatbad
All staff were lovely and made me feel very welcome. Nails were perfect and couldn’t find fault with them at all! Eyebrows were a little less impressive, but for £6 more than good enough for the money. Only compliant is the seating was a little uncomfortable, didn’t get offered a drink and it wasn’t as relaxing as I’d hoped because of this.