I booked with a specific stylist based on their reviews i was given a different stylist without being informed. I only realised after my hair was done. Thankfully, I was happy with the result, but this is still unacceptable. If my booked stylist was changed, I should have been told beforehand and given the choice.
My first time at this salon and had a good experience. Firza was friendly, professional, she advised on additional care for cuticles. My mani looks great.