Emma is a thoughtful hairdresser. She is capable of understanding the client's needs and addressing those appropriately. Emma knows how to ask about added services I might need and what is already booked, thus making adjustments accordingly. In terms of pricing she is realistic. Her character is an approachable and positive whilst fixing my hair. She also recommends or even better to phrase takes the initiative to advise on what is best for my styling needs or leveling up my physical looks.