My appointment was booked for Goodge st but as I booked pretty last min when I arrived the lady at reception told me the person who does the up do’s was not there so sent me to their Charing Cross branch and I had my hair done by Lacri who I showed a picture of the style I wanted and she told me she could do better and that she did. I got so many compliments on my hair that evening she did a fantastic job and it held all evening.