The salon was a mess, brushes were not clean, staff were poorly trained and lacked the basic skills to complete a blowdry. When suggestions were made to actually dry the hair such as blow drying with the cuticle the staff got angry and shouted unprofessionally at me to leave the salon. There were no products used in the blow dry and the water temperature for the hair wash was freezing... I could go on but this was an incredibly disappointing experience, this salon needs a full re-think