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Venue rating

4.4

305 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa
Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa
Mercure Sheffield St Paul's Hotel and Spa,
119 Norfolk Street, Sheffield, Yorkshire, S1 2JE
United Kingdom

Hotel Spa

Spa Naturel at Mercure Sheffield St Paul's Hotel & Spa
Mercure Sheffield St Paul's Hotel and Spa,
119 Norfolk Street, Sheffield, Yorkshire, S1 2JE
United Kingdom
A few seconds ago

Comments

Reviews are written by customers after their visit.

4.4

Chain rating

Based on 305 reviews

5 stars 171
4 stars 84
3 stars 41
2 stars 4
1 star 5
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (5)
  • Body Exfoliation Treatments (3)
  • Body Treatments (3)
  • Steam and Sauna Therapy (153)
  • Counselling & Holistic
  • Aromatherapy (5)
  • Face
  • Classic Facials (68)
  • Fitness
  • Swimming (148)
  • Hair removal
  • Bikini Waxing (1)
  • Ladies' Waxing (2)
  • Men's Waxing (2)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (1)
  • Foot Massage (24)
  • Hot Stone Massage (3)
  • Indian Head Massage (1)
  • Therapeutic Massage (90)
  • Nails
  • Manicure (27)
  • Pedicure (25)
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Verified review Visited February 2018
Posted 2 weeks ago
When we arrived we filled in the health form and as my wife had recently discovered she is pregnant, she circled that option. Upon taking us down to the treatment room my wife was then informed she couldnt have the facial, massage or spa ritual we had paid for! The staff offered to do a manicure and pedicure instead only then to say thry couldnt because she had grl nails on her hands and toes. They said that i could still have my treatments, an offer which i refused as i would of felt terrible having the treatments myself when my wife had been looking forward to it since Christmas. After all this the manager then told us that a refund would be impossible and to be fair he made no effort to convince me he even tried to sort out a refund or even allow us to rearrange for a later date. I would not recommend this spa or treatwell to anyone!!!!! Disgusting

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Verified review Visited January 2018
Posted 3 weeks ago
We had a lovely afternoon and the staff in the spa were brilliant. The only let down was that the spa lunch menu was very limited (i.e. sandwiches) and we had expected a salad or another alternative in there. We ended up having to pay the extra cost on top of the £130 we'd paid for the spa day.

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Verified review Visited January 2018
Posted 3 weeks ago
We had a lovely relaxing day. Not too busy and a good variety of things to do. Lovely massage and facial. Nice lunch afterwards as well.

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Verified review Visited January 2018
Posted 2 weeks ago
We LOVE coming here! It's a lovely little spa, the lunch is fantastic and you are well attended to by staff. We had Emma C and Leigha for our treatments, and the facial, foot scrub and massage were brilliant. My mom asked if she could have a scalp massage rather than a facial as she has sensitive skin, and they were more than happy to change it. I had a glorious back massage that eased away all the tension from the last few weeks at work. Really good value and we'll return for sure.

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Verified review Visited January 2018
Posted 4 weeks ago
Booked a half day spa with lunch. Food was amazing, glass of wine included! Lovely spa facilities. Indian Head Massage included, very relaxing. Had a full body scrub and massage as an additional treatment, amazing! Would definately return

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