Spa Experience at York Hall Leisure Centre Reviews
York Hall Leisure Centre, 5 Old Ford Road, Bethnal Green, London, E2 9PJ
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1024 reviews
I booked for both Essie Gel Nails and a spray tan. When I got to the venue the beautician advised me that they don't do Essie Gel Nails but only another brand with very limited colour choice (six, to be exact) Why are you advertising a service you don't provide? I ended up getting a colour I didn't particularly want. There was no apology for the false advertising.
Then onto the spray tan which ended up a complete disaster. After going through the spray tanning process twice (the first time the nosal was apparently broken), I was then told to go and let it develop for two hours before washing off. Two hours later there was absolutely no colour change, you couldn't see a mark where the knickers had been and I was as white as when I went in. I rang the salon, again no apology, and was told to come in at the end of the day. I did this, at a huge inconvenience, and this time it gave me colour but my feet and elbows were bright orange and my legs a greeny colour. I'm so disappointed in the service provided and wonder how this spa still has customers. The one saving grace is that my beautician was lovely - yet no apology. I will not be going there again.
*I emailed the salon with my complaints and they never got back to me.
Treatment by Channon
Not my usual girl, wax was too hot at times and my skin was very sensitive after.
Treatment by All Beauty & Packages
I loved the stylish and cosy room and the fact I could recline on a lounger while the therapist got to work on my feet. She was so lovely and offered to do my toe again after I stupidly put my shoe on clumsily. What a great experience. Will be back.
Treatment by All Beauty & Packages
Great value for money, am keen to try the other branches out as this was so great
Treatment by Channon
Lovely an relaxing. However a soak of the feet would have been nice instead of on the bed with dry feet
Treatment by All Beauty & Packages
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