It was a great spa experience on a very cold wintery afternoon. The atmosphere is really nice and the facilities are great. A great place for an afternoon in a sauna to warm up. When I bought the package via treatwell, the spa called me almost immediately to book my appointment.
The Treatwell site advertised a particular time/date that was booked through the Treatwell website. Wimbledon Spa then phoned a couple of days before the appointment to inform me that the appointment was cancelled, as they did not have that time slot available. After phone calls back and forth, Wimbledon Spa eventually found an appointment earlier on in the day. It is not acceptable that a product is advertised at a particular time/date, and that time/date is not honoured.