Had a 3 hour use of all spa facilities. Was great as did it with my mum, the place is very new and modern, The foot spa seemed to only run cold so didn't get to use that, and the hyrdotherapy pool - which I think most people know as a jacuzzi, was lovely, if a little small, as it was quite busy when we were there. The relaxation area is lovely and feels like an expensive spa, nice touch with free fruit and fruit teas etc. Sauna was super hot and a bit much for me, but steam room lovely. Changing area had good showers, a swimsuit drier and hairdryers! :) Also the robes were lovely. I didn't have any treatments, but didnt feel I missed out at all - would go back.
This is not the first time for me visiting the spa so I know the facilities and are happy with them. Unfortunately this time it was overcrowded nd lost its tranquility. There was people constantly moving around and the quiet room was not quiet. I think they should limit the number of people they let in.
Smaller than we expected and quite overbooked for size of venue. Prefered Butlins spa that was much bigger and far less people. It was clean and staff friendly.
Unfortunately someone was using a Camera phone in the spa – inexplicably. People are barely clothed and this is just entirely unacceptable. Also loud talking in the 'silent' relaxation area.
My two daughters' lime scrub treatment of 25 minutes each was reduced to an able than 15 minutes each, and when I thereafter confirmed it should be 25 minutes, I at least got that myself. But on a hard marble slab which was quite painful with no hole for your head . All a bit of a shame as this was a birthday present for my daughter and when I had been – once – before, treatment was in a proper private room and far more extensive, and for the full 25 minutes . This should be a great local facility and we felt a bit down this time.