Booked a spa experience with 25m body scrub for the 4-6pm Saturday session. Staff were helpful and friendly and the facilities were clean and not very crowded. The body scrub itself was great, came out of it very relaxed and smooth! I'd say the only thing that let down the experience which is through no fault of Spa Experience is the location right next to Grenfell tower. That was a very sobering experience coming to and from the centre.
The thermal spa is clean, modern, and very reasonably priced. It was also wonderfully quiet when we were there - just a handful of people at any one time. I'll definitely be back.